Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation.

Please note that vintage items might require extra care and handling to ensure their safe shipment, which may slightly extend processing times.

Shipping Methods and Timelines:

We offer standard shipping options for domestic and international orders.

Domestic orders usually arrive within 3-7 business days after processing.

International orders may vary in transit time depending on the destination, ranging from 1-4 weeks.

Expedited shipping options may be available for select items at an additional cost.

Shipping Rates:

Shipping rates are calculated based on the total weight of the order, destination, and chosen shipping method. The shipping cost will be displayed at checkout before completing the purchase.

Free shipping may be offered for orders that meet specified criteria, such as a minimum purchase amount or promotional offers.

Order Tracking:

Once your order is processed and shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your delivery.

Shipping Restrictions:

Some items may have shipping restrictions based on their fragility, size, weight, or legal constraints in certain regions. Please review product descriptions for any specific shipping limitations.

Customs, Duties, and Taxes:

International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. These charges are not included in the product price or shipping cost and are the buyer's responsibility.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or missed deliveries caused by incorrect addresses.

Shipping Damage or Issues:

In the rare event of shipping damage or issues, please contact us within 48 hours of receiving your order. Provide clear photos of the damaged item(s) and packaging to assist us in resolving the matter promptly.

If you have any further inquiries or special shipping requests, feel free to reach out to our customer service team at support@thegoldenolden.com

Note: This shipping policy is subject to change and is effective as of December 2023. Customers are encouraged to review the policy periodically for any updates.